FREE DELIVERY OVER $75*
WIDEST RANGE OF BRANDS
GENUINE PRODUCTS & WARRANTY
60-DAY RETURNS*
AUSTRALIAN OWNED
Rule the game with A50 X, the ultimate gaming headset upgraded with breakthrough innovations in audio and connectivity. Connect Xbox/PS5/PC at once and tap through all three systems. PRO-G GRAPHENE audio drivers achieve unprecedented clarity and response critical for in-game performance. Pro-grade LIGHTSPEED wireless delivers the highest levels of performance including broadcast-quality boom mic and dual-device mixing. HDMI 2.1 passthru delivers 24 bit audio and 4K 120 Hz. Hear two devices at once: Console and phone via Bluetooth®. Battery lasts for 26 hours of playtime with the ease of wireless charging.
Xbox/PlayStation/PC at Once: Rule the game with instant access to all your platforms from one wireless headset with seamless multi-system switching
PRO-G GRAPHENE Drivers: Groundbreaking clarity and response for precise audio separation, location and timing accuracy (40 mm diameter)
Pro-Grade LIGHTSPEED Wireless: Ultra-high performance, end-to-end technology for responsive and immersive gaming audio free from wires
State-of-the-Art HDMI 2.1 Passthru: Delivers Ultra HD resolution for the highest levels of console audio (24 bit) and visual fidelity (4K 120 Hz)
Broadcast-Quality Gaming Mic: Sound like a pro with a 48 kHz full-bandwidth LIGHTSPEED mic uplink that achieves new levels in wireless boom mic quality
Wireless Dual-device Mixing: Hear two devices at once; connect to your console of choice via LIGHTSPEED and chat from your phone using Bluetooth
24 Hours of Play (at 78 dB)(1): Plenty of life for all-day use and worry-free play; click the A50 X wireless gaming headset into the magnetic Base Station dock to recharge
Advanced G HUB and Mobile App Control: Fine-tune your gaming audio experience with 10-band parametric EQ, mic settings, noise reduction, stream output mixing and more
TECHNICAL SPECS
HDMI 2.1 Passthru
HDMI 2.1 ports 40 Gbps bandwidth
Auto Low Latency Mode (ALLM)
Quick Frame Transport (QFT)
Quick Media Switching (QMS)
Variable Refresh Rate (VRR)
Up to 24 bit Audio
USBAudio
1x up to 24 bit/48 kHz (PC)
2x up to 16 bit/48 kHz (console)
Headset
363 grams
Drivers: 40 mm PROG GRAPHENE
Frequency Response: 20 20,000 Hz
Dolby Atmos + Windows Sonic Spatial Audio Compatible
3D Audio on PS5
Microphone
Pick up pattern: Omnidirectional
Frequency Response: 60 20,000 Hz
Sampling Rate: up to 16 bit/48 kHz
Wireless Technology
LIGHTSPEED Wireless @ 24 bit/48 kHz
Up to 15 meters via LIGHTSPEED
Battery (rechargeable)
24hours playtime @ 78 dB1
Charging Dock or USBC wired charging port
WHAT’S IN THE BOX
A50 X Wireless Headset
A50 X HDMI Base Station
USB-A to USB-C Cable
Combo Cable
AC Adapter + Socket Plug Heads
Dolby Atmos Activation Card
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.