A revolutionary smart printer that works the way you need it. Help save time with Smart Tasks shortcuts, Get automatic two-sided printing and scanning, seamless connections and best-in-class security, Print and scan from your phone
Business owners who want a printer to accommodate needs and boost productivity, and who need to work smarter and do more of what they love
Get automatic two-sided printing and scanning. and help save time with Smart Tasks. Even create editable, searchable documents from phone or printer
Get work done wherever, whenever, and easily print, scan, and copy from your phone, using HP Smart - best-in-class mobile print app
Get best-in-class security to help maintain privacy and control, and self-healing Wi-Fi that keeps you connected
With the HP Smart app, you'll get notifications when you're running low on ink, and can easily order new ink
Customizable shortcuts on your phone or printer - Eliminate steps in repetitive tasks with customizable shortcuts, using Smart Tasks
Create editable, searchable documents - With Smart Tasks in HP Smart app, you can create editable, searchable documents by scanning from your phone or printer
Two-sided. Hands-free. Auto-fed - Work fast and hands-free with the 35-page auto-feeder. Get automatic two-sided printing and scanning
Ready when you are - Connect to cloud-based printing with Wi-Fi or your cellular network
Amazing scanning, now on your smartphone - Get high-quality scanning, and share to Dropbox, Google Drive, email, or the cloud - from virtually anywhere
Printing just got more productive
Due to freight costs, some orders may incur a delivery charge and this will vary depending on the order, particularly in regional areas. Delivery costs can be confirmed at the time of order. Some items require assembly, if you need help this can be advised at the time of order. A service fee for assembly/installation may also apply. Delivery lead times may apply to some items, this can be confirmed at the time of order
PRINT SPEED BLACK: ISO Laser comparable, Professional Mode: Up to 22 ppm, General Office Mode: Up to 32 ppm
PRINT SPEED COLOR: ISO Laser comparable, Professional Mode: Up to 18 ppm, General Office Mode: Up to 32 ppm
FIRST PAGE OUT (READY): Black: As fast as 9 sec
PRINT QUALITY BLACK (BEST): Black: 1200 x 1200 rendered dpi Color: Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input
DUTY CYCLE (MONTHLY, A4): Up to 25,000 pages Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP Color InkJet devices
RECOMMENDED MONTHLY PAGE VOLUME: Up to 1500
PRINT QUALITY COLOR (BEST): Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input
PRINT TECHNOLOGY: HP Thermal Inkjet
PRINTER DRIVERS INCLUDED: HP PCL3 GUI
DISPLAY: 2.65 in (6.75 cm) Touchscreen CGD (color graphics)
PROCESSOR SPEED: 1.2 GHz
NUMBER OF PRINT CARTRIDGES: 4 (1 each black, cyan, magenta, yellow)
REPLACEMENT CARTRIDGES: HP 965 Black Original Ink Cartridge (1,000 pages) 3JA80AA; HP 965 Cyan Original Ink Cartridge (700 pages) 3JA77AA; HP 965 Magenta Original Ink Cartridge (700 pages) 3JA78AA; HP 965 Yellow Original Ink Cartridge (700 pages) 3JA79AA; HP 965XL Black Original Ink Cartridge (2,000 pages) 3JA84AA; HP 965XL Cyan Original Ink Cartridge (1,600 pages) 3JA81AA; HP 965XL Magenta Original Ink Cartridge (1,600 pages) 3JA82AA; HP 965XL Yellow Original Ink Cartridge (1,600 pages) 3JA83AA
PRINT LANGUAGES: HP PCL3 GUI
MOBILE PRINTING CAPABILITY: Apple AirPrint; Mobile Apps; Wi-Fi Direct Printing; Mopria Certified; HP Smart Wireless operations are compatible with 2.4/5 GHz operations only. App or software and HP ID account registration may also be required. Some features require purchase of an optional accessory
MINIMUM SYSTEM REQUIREMENTS: Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
MINIMUM SYSTEM REQUIREMENTS FOR MACINTOSH: OS X v10.11 El Capitan; macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13; 1.5 GB available space; Internet access; USB
COMPATIBLE OPERATING SYSTEMS: Windows 10, 8.1, 8, 7,Windows Server 2008 R2 64-bit, Windows Server 2008 R2 64-bit (SP1), Windows Server 2012 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2016 Windows XP and Windows Vista not supported
MEMORY, STANDARD: 512 MB
MAXIMUM MEMORY: 512 MB
PAPER HANDLING INPUT, STANDARD: 250-sheet input tray
PAPER HANDLING OUTPUT, STANDARD: 60-sheet output tray
DUPLEX PRINTING: Automatic (standard)
MAXIMUM INPUT CAPACITY (ENVELOPES): Up to 30 envelopes
BORDERLESS PRINTING: Yes, on photo paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)
MEDIA TYPES: Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
MEDIA WEIGHTS, RECOMMENDED: 60 to 105 g/m2 (plain); 220 to 280 g/m2 (photo); 75 to 90 g/m2 (envelope); 163 to 200 g/m2 (card)
MEDIA WEIGHT, SUPPORTED: 60 to 105 g/m2 (plain); 220 to 280 g/m2 (photo); 75 to 90 g/m2 (envelope); 163 to 200 g/m2 (card)
POWER CONSUMPTION: Up to 30 watts (printing), 5.80 watts (ready), 1.20 watts (sleep), 0.08 watts (manual-off)
OPERATING TEMPERATURE RANGE: 5 to 40 DegC
RECOMMENDED OPERATING HUMIDITY RANGE: 25 to 75% RH
DIMENSIONS: 439.3(w) x 342.5(d) x 278(h)mm
WEIGHT: 8.95 kg
PACKAGE WEIGHT: 11.21 kg
WHAT'S IN THE BOX: HP OfficeJet Pro 9010 All-in-One Printer; HP 965 Setup Black Ink Cartridge; HP 965 Setup Cyan Ink Cartridge; HP 965 Setup Magenta Ink Cartridge; HP Setup 965 Yellow Original Ink Cartridge; No CD Flyer; Ink Caution Flyer; Power Cord; Setup Poster; Reference Guide; Warranty Card
CABLE INCLUDED: No, please purchase (USB) cable separately
WARRANTY: One-year limited hardware warranty; 24-hour, 7 days a week Web support; business hour phone support within warranty period
OEM: 1KR53D
SKU: DS03635
Shipping within Australia
All parcels are shipped from our distribution centre inSydney NSW, Australia.
REGULAR POST:
FREE for orders over $75 (item exclusions apply)*
$9.95 for orders under $75 (item exclusions apply)*
1-6 Business Days Delivery Time
Every Parcel with Registered Postage and Tracking Information
For bulky orders which may involve pallets, we may clarify freight costs if the destination is rural and may require forklift access
Depending on size of order and location, we may employ various reputable courier services. Some couriers we cooperate with:
Fastway Couriers (Aramex)
Go Logistics
Toll
TNT
Northline
Couriers Please
DHL
Should you have any enquiries regarding your location or postage, please do not hesitate to get in touch with us at any time.CONTACT US
*Shipping exclusions/freight charges apply include products such as boat wobble rollers and heavy/bulky items and some food/grocery ranges which require express shipping
EXPRESS POST (available for selected items):
For All In Stock Items via Australia Post Express or Equivalent courier
$18.95 for all orders
1-3 Business Days (depending on your location)
Our express parcels are shipped via Australia Post or equivalent courier service
All orders are usually dispatched within 24-48 Hours of Payment on normal business days. Should any delays occur, we will be in touch immediately.
We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address upon checkout.
During peak periods including holiday season or promotional times, please expect slight delays with the processing of your order.
International Shipping
International orders are more than welcomed. Please“Contact Us”by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country. We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Refund Policy
Returns SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Electronics with opened packaging
Perishable goods such as tea/coffee/lollies/snacks
Custom orders including large volume, special price quoted, special orders
First-Aid/Medical products
Additional non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable) - Book with obvious signs of use - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
