FREE DELIVERY OVER $75*
WIDEST RANGE OF BRANDS
GENUINE PRODUCTS & WARRANTY
60-DAY RETURNS*
AUSTRALIAN OWNED
Control your lights and appliances with a simple tap or by asking Siri, and see how much power they’re using. Or effortlessly set up schedules that put your appliances on autopilot, turning your floor lamps, dehumidifier and many other devices on and off independently of your iPhone or internet connection.
Talk or tap to control your home.
Already made yourself comfortable? Hands tied? Turn your devices on and off with a simple tap or by asking Siri. You can also control Eve Energy directly via the built-in switch, which you can protect against curious fingers by activating the child lock.
Access on the go.
Control your connected devices from anywhere – whether you’re strolling around the block or exploring the world. Your home hub (HomePod, HomePod mini, or Apple TV) will keep you connected to your abode.
Automate to facilitate.
Automations seamlessly connect your HomeKit-enabled accessories. Have a light turn on as soon as the Eve Motion wireless motion sensor detects any movement. Or switch your appliances on and off based on whether someone is leaving or arriving home – and save precious power. As soon as the last person leaves home, all the lights and appliances will turn off automatically. How convenient is that!
Give one command to set the scene perfectly.
Combine multiple HomeKit-enabled accessories in a single scene and save yourself the hassle of running to and fro. A "Good Night" scene can turn on your bedside lamps, shut your shades and switch off all the other lights in your home with a single voice command.
Watch those Watts.
Curiosity. Costs. Conservation – reasons to monitor your power consumption and projected cost are aplenty. Eve Energy gives you the insight to embrace yours – and gain a complete overview by entering your electricity rate.
Premium quality with safety & efficiency to match.
Eve Energy is TÜV-certified, has a smaller footprint than most competitors and, thanks to Bluetooth technology, is far more power efficient than Wi-Fi smart plugs.
Command on demand.
Set scenes in a flash via Siri, your Control Center, or Apple Watch. Easily engage accessories using the Home app on your iPhone, iPad, or iPod touch. And to see concise records, gain insights, and enjoy full control of your connected home, look no further than the Eve app.
Safe as houses.
Eve accessories are exclusively HomeKit-enabled. Your personal data is under no circumstances captured, saved to a cloud, or sold. Even when accessing your home remotely via your home hub, all data is end-to-end encrypted and stored on your iPhone or iPad. Superior privacy, advanced security, and absolute peace of mind – it’s all here.
Truly smart.
Equipped with Bluetooth low energy technology, Eve accessories ensure reliable operation independently of bridges. Setup is quick and easy. Energy consumption is minimal. And accessory response time is snappy.
Compatible with your ecosystem.
Straight out of the box, Eve accessories work with your iPhone, iPad, iPod touch, and Apple Watch. Your HomePod, HomePod mini or Apple TV will serve as a home hub, seamlessly automating your accessories and keeping you connected while out and about.
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.