FREE DELIVERY OVER $75*
WIDEST RANGE OF BRANDS
GENUINE PRODUCTS & WARRANTY
60-DAY RETURNS*
AUSTRALIAN OWNED
Premium features, enhanced performance, unbeatable value. Power through your week with up to an incredible 66 hours* of wireless listening. Stay topped up and ready for use with the included Wireless Charge case.
READY FOR ANYTHING
IP67-rated water and sweatproof, the Pump Air X is designed to take on sweat, rain, spills and can withstand your most rigorous outdoor workouts – no matter the weather condition.
IMPROVED POWER & WIRELESS CHARGING
Power through your week with up to an incredible 66 hours* of wireless listening. Stay topped up and ready for use with the included Wireless Charge case – just place the case on a compatible charge pad and be recharged.
PERFECT FIT & ENHANCED STABILITY
Make Pump AIR X yours with our unrivalled range of ear tip options. Get the right fit with 7 size options of Comfortseal ear-tips plus our patent-pending Superfit stabilizers designed to offer maximum stability and stay in place during even your most rigorous workouts. Finally, we’ve also included a set of Premium Comply TrueGrip memory foam tips that provide fantastic passive noise cancellation and an immersive audio experience.
BIG SOUND, SMALL PACKAGE
Expertly tuned by studio engineers the Pump AIR X delivers bass rich audio. Dynamic drivers integrated inside tiny and discreet earbuds deliver deep, rich sound for an immersive audio experience from the gym to the daily commute.
100% AUSTRALIAN DESIGNED AND OWNED
BlueAnt is an Australian owned and based consumer electronics audio brand with a track record of innovative product design and technology firsts. BlueAnt designs and develops all products from their Melbourne based R&D facility and employs a local team of audio professionals.
BETTER FIT
Superfit Stabilizers* secure the AirX so they never fall out *removeable. ComsoftSeal tips in 7 sizes to provide a tailored fit. Comply TrueGrip premium memory foam tips. Passive Noise Cancelling.
MORE POWER
66 hours of on-the-go playtime. *6 hrs listening at 75% volume. *60 hrs in the charging case. Wireless charging case and USB C rapid charging.
INCREASED DURABILITY
IP 67 waterproofing so the ear buds will never fail in the rain. Faster Connectivity, better range and optimised battery life with BT 5.0 technology. Simple one touch controls with Siri/Google integration. Soft touch finish.
ENHANCED SOUND
Expertly tuned Audio with Bass you can feel. 6mm Dynamic drivers with Signature HD Audio. Automatic master swap to improve performance. Built-in microphones for stereo handsfree calling.
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.