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60-DAY RETURNS*
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The Expression 12000XL is a high-resolution A3 scanner designed to meet the most demanding graphic arts applications
Featuring Epson Scan advanced imaging features, an LED light source, and exceptional SilverFast Ai 8.8 image processing functions, this scanner offers excellent image reproduction
Sharp and accurate image reproduction - Thanks to the Expression 12000XL's top-of-the-range scanning technology, users can achieve extremely high-quality image reproduction up to A3 format
Easy-to-use, Epson Scan operates in either automatic or professional modes, allowing users to optimise their scanning results
The Expression 12000XL's optical density of 3.8 DMax and 48-bit colour depth ensure sharp and accurate scanning for full reproduction of the widest range of colours, even in shadow areas. In addition, the high 2400 x 4800dpi resolution and ultra-precise Micro Step Drive technology, enable users to capture even the tiniest details with exceptional clarity
A comprehensive package of bundled software and imaging technology ensures the Expression 12000XL can perform a wide range of functions easily and efficiently. Epson Scan comes with useful features for removing dust noise and grain reduction to smooth the appearance of images. SilverFast Ai 8.8's image processing functions help get even closer to perfect image reproduction
The optional transparency unit enables users to scan from transparency media, such as positive or negative film and slides, with professional results
Batch scan large quantities of transparencies with brilliant results- By utilising the optional Transparency Unit, the Epson Expression 12000XL can scan up to 48 frames of 35mm film, thirty 35mm slides, eight frames of 4 inch x 5 inch film, or six medium-format transparencies-all with one easy setup
Two lamp design- A bright white lamp is used for positive transparency scanning, while a blue light source is used for negative transparencies, cutting down on the processing time and improving the negative to positive conversion in the final image
Unique AutoFocus optics- Epson's optics system ensures pinpoint focusing on an original up to 6mm above the scanner glass and is useful for scanning 3D items and transparencies
Fast scans- Scan an 8.5 inch x 11 inch colour image at 300 dpi in as little as 23 seconds. A 35mm slide can be scanned at 2400 dpi in 51 seconds, and a 4 inch x 5 inch colour transparency can be scanned in under three minutes
High Optical Density- Featuring an optical density of 3.8Dmax, the Epson Expression 12000XL captures a wide range of tonal colours ensuring the greatest level of detail in both highlight and shadow areas
Powerful Software Included- The bundled LaserSoft Imaging Silverfast Ai and IT8 chart to calibrate colours and ensure consistency from the original to the scanned image. Restore faded colour photos to original brilliance with Easy Photo Fix scanning technology. Additionally with Advances Digital Dust correction you can remove the appearance of dust from film and photo's
SUPPORTED PLATFORMS
ENVIRONMENTAL CONDITIONS
ELECTRICAL SPECIFICATIONS
Due to freight costs, some orders may incur a delivery charge and this will vary depending on the order, particularly in regional areas. Delivery costs can be confirmed at the time of order. Some items require assembly, if you need help this can be advised at the time of order. A service fee for assembly/installation may also apply.
Shipping within Australia
All parcels are shipped from our distribution centre in Sydney NSW, Australia.
For All In Stock Items via Australia Post Express or Equivalent courier
International orders are more than welcomed.
Please “Contact Us” by emailing us at service@superoffice.com.au to confirm accurate delivery charge to your desired country.
We utilise Australia Post International Services and International courier companies. We don't take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. Please confirm your address before purchasing.
Please be advised some countries are currently excluded in available shipping zones. We apologise for the inconvenience.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Returns
SuperOffice returns policy lasts 60 days*. If 60 days have gone by since your purchase, unfortunately we can’t offer you a return, refund or exchange.
To be eligible for an accepted return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
The following items cannot be returned unless the item is incorrect or defective:
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please contact our team on service@superoffice.com.au with your order number to obtain a RMA number prior to return.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
We do not accept returns for items due to change of mind/don't fit that are opened and not able to be resold as new.
*60-Day returns policy are not valid for special order/bulk quantity goods items. Orders that are special order and bulk quantity goods items are subject to restocking fee of 20% and must align with supplier return terms.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 2-3 business days pending on the original payment method.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@superoffice.com.au.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@superoffice.com.au.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
SuperOffice Returns
PO Box 87
Peakhurst NSW 2210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.